A trip to the football is a special family treat and at St James Park there is plenty on offer pre-match to keep the whole family entertained and to make sure your St James Park experience is extra special.
St James Park has plenty on offer pre-matched to keep everyone entertained and to make sure your St James Park experience is extra special.
Just take a look at what is available below...
Getting to SJP
Getting to SJP on match days (EX4 6PX – visiting fans EX4 6PU) cannot be easier. Stage coach buses drop off in Sidwell Street , Old Tiverton Road and Pinhoe Road. All less than a minute from the Stadium. There are the usual train services time tabled from St David’s direct to St James Park Exeter. Picking up main line and local passengers onto the direct services between Paignton-Exmouth line. If you are not walking you can cycle and use one of the many cycle stands at the Stadium or in Sidwell Street (remember your lock!).
EFL Family Experience
Every year the EFL send a mystery family to SJP to assess how we look after families and supporters in general. Our track record is very good!
Our first visit for this season was completed at the Fleetwood match. The final visit is due before the end of April. So what did the first audit by the mystery family reveal?
As an example information on the Club website was rated 9/10. The auditors commented on a very well designed website packed with an enormous amount of easily accessible info the club provide. A Website that was easy to navigate and straightforward – simple to use. Supporter owned since 2003 and this can be seen today in values and purpose this club has established. The local community plays a big part in Exeter identity. Equality seems to be the strongest manifested value.
Stadium Tours
If you want to join the FREE 11am Tour advance booking is required Stadium Tours - Exeter City FC.
The tours start at 11.00am, meeting in the Fan Zone beside the entrance to the Centre Spot and provide a wonderful opportunity to go behind the scenes of your club on a match day when the ground is coming alive and visit the Museum. Tours last between an hour and 90 minutes.
Fan Zone Activity
First time Visitors can pick up a Welcome sheet that defines all you need to know about your local Club. If it is your first visit please let us know by emailing customerservices@exetercityfc.co.uk and we will endeavour to make it memorable for you.
The player badge to collect from the Ambassador Team, Shop or in the JG Zone will be birthday boy Jonathan Ground. The Ambassador Team are located at entrance points and immediately inside the stadium and will be happy to assist you with directions or answer questions.
The activity on Saturday will be 'Play Your Cards Right' to win a shirt or a football – your choice.
Announcements will include away travel update, Women’s football and an Exeter and an Addicks supporter announcing their respective teams shortly after 2pm.
Information Point
The information Point is the ideal meeting place and will have programmes and team sheets available. The Information Point will be happy to help the Trust with meeting prospective new members especially or those who want to find out about all the work the Trust is engaged in.
Announce the City team or Join the Guard of Honour
If you have the drive and feel you can get supporters cheering you can announce the City team in the fan Zone.
Want to be on the pitch as the players enter SJP? Then be part of the flag waving, Guard of Honour!
The Guard of Honour for Saturday is already full! If your child would like to be part of the flag waving team welcoming the players and officials onto the pitch at a future game please email customerservices@exetercityfc.co.uk. There are spaces for Tuesday night when Shrewsbury Town visit. Children taking part not only get on the pitch but also receive a certificate of participation and a bag of sweets.
Junior Grecians Lounge
The Junior Grecians are the Official Junior Supporters Club of Exeter City FC.
The room provides a safe comfortable environment for families to enjoy pre-match entertainment, such as a large screen TVs, Playstation consoles and Table Football, as well as the option to enjoy refreshments from the Zone’s very own kiosk.
Visit Matchday Activity - Exeter City Community Trust (exetercct.org) for details of the VIP Birthday Party package in the Junior Grecian Zone.
Food Kiosk
One of the most important part of any match day! We have a wide range of hot and cold drinks and snacks available at the kiosk for away fans.
Hot Food:
Payments
You can finally pay by contactless payment at the kiosks at St James Park, either tap your card or mobile device on the reader to pay!
Locally Sourced Hot Snacks
Kenniford Farm will be providing their usual farm produced pre-match fare (including chips) and will also be open at half-time for users of the Selco BM stand.
Inside the Stadium the kiosks have a range of food, confectionary and drinks available. If you are in the Selco BM stand please remember that the JG Zone is open for all at half-time and also has a kiosk. Giving you the opportunity to catch the half time results on their screen while you much your pasty or drink your coffee.
Trust Queries & Membership Applications Ticket Booth
There is now a dedicated Trust window at the Ticket Booth in the fan Zone. Pete Cordwell the Trust Minutes Secretary will be pleased to meet prospective new members who want to be a part of the Club or those who want to find out about all the work the Trust does and benefits of becoming a member.
Autism
To further the football club’s commitment to making matchdays inclusive to all, please remember Exeter City have some Autism packs available. Please ask at the Information Point.
Soccer Sight
Headsets are readily available for supporters to collect from reception ahead of kick-off. To book one in advance, please contact reception on 01392 411 243 or by emailing reception@ecfc.co.uk
AT YOUR SERVICE
Disabled Loos:
Can be found in the Centre Spot; Trust Suite, Heritage Suite, SAS, Big Bank, Junior Grecian Zone – key behind bars/kiosk.
Changing Places:
Can be found in the Stagecoach Adam Stansfield Stand.
Baby changing facilities
- Centre Spot (disabled toilet by Gents toilets);
- Trust Suite upstairs (disabled toilets within the Ladies foyer);
- Junior Grecians Zone (Disabled Toilet);
- Changing Places in the SAS.
Report an incident
If you hear something that you believe is unacceptable, then take action.
Report any incident to a steward as soon as you hear it. You can text anonymously: HELP ECFC 62277.
Feedback
We hope that you enjoy your day with us at St James Park! We would really appreciate any feedback you may have about the experience. Please either email: media@ecfc.co.uk, or message us on Twitter: @officialecfc