A trip to the football is a special family treat and at St James Park there is plenty on offer pre-match to keep the whole family entertained and to make sure your St James Park experience is extra special.
Whether you are making your first visit or returning to the Park after a long break please make yourself known to one of the Ambassador team on your approach to the stadium. They will be happy to update you on changes, where to go and what to expect. Helping you to make the most of your visit.
Getting to SJP
Getting to SJP on a match day couldn’t be easier. As well as the normal services there will be extra rail services diverted from Barnstaple and Okehampton. These services will exceptionally continue on from St Thomas and St David’s to St James Park (Exeter) station where they will also very helpfully start their return journeys post match.
Car parking should not be a problem. Whilst residents schemes operate close to the ground there are several local pay car parks which should have spaces.
Information Point
The information Point is the ideal meeting place and will have programmes and team sheets available. The Information Point will be happy to help the Trust with meeting prospective new members especially or those who want to find out about all the work the Trust is engaged in.
Stadium Tours
If you want to join the FREE 11am Tour advance booking is required Stadium Tours - Exeter City FC.
The tours start at 11.00am, meeting in the Fan Zone beside the entrance to the Centre Spot and provide a wonderful opportunity to go behind the scenes of your club on a match day when the ground is coming alive and visit the Museum. Tours last between an hour and 90 minutes.
Fan Zone Activity
Morning rain is forecast to give way to a cloudy and dry afternoon. Providing this continues the fan Zone will be in full activity mode. First time Visitors can pick up a Welcome sheet that defines all you need to know about your local Club. If it is your first visit please let us know by emailing customerservices@exetercityfc.co.uk and we will endeavour to make it memorable for you.
The player badge to collect from the Ambassador Team, Shop or in the JG Zone will be Alex Hartridge who is scheduled to make his 100th appearance for Exeter City. The Ambassador Team are located at entrance points and immediately inside the stadium and will be happy to assist you with directions or answer questions.
The activity on Saturday will be 'Play Your Cards Right' to win a football and Jenga. Make sure you are in the fan Zone at 1pm and 2pm for a chance to win.
Announcements in the Fan Zone will include away travel update, Women’s football and an Exeter and FGR supporter announcing their respective teams around 2pm.
Announce the City team
If you have the drive and feel you can get supporters cheering you can announce the City team in the fan Zone.
Announcements in the Fan Zone will include away travel update, Women’s football and an Exeter and Green Devils supporter announcing their respective teams around 2pm.
Join the Guard of Honour
Want to be on the pitch as the players enter SJP? Then be part of the flag waving, Guard of Honour!
The Guard of Honour has a couple spaces! If your child would like a post Christmas treat and be part of the flag waving team welcoming the players and officials onto the pitch on Monday or at a future game please email customerservices@exetercityfc.co.uk. Children taking part not only get on the pitch but also receive a certificate of participation and a bag of sweets.
Locally Sourced Hot Snacks
Kenniford Farm will be providing their usual farm produced pre-match fare (including chips) and will also be open at half-time for users of the Selco BM stand.
Inside the Stadium the kiosks have a range of food, confectionary and drinks available. If you are in the Selco BM stand please remember that the JG Zone is open for all at half-time and also has a kiosk. Giving you the opportunity to catch the half time results on their screen while you much your pasty or drink your coffee.
Junior Grecians Lounge
The Junior Grecians are the Official Junior Supporters Club of Exeter City FC.
The room provides a safe comfortable environment for families to enjoy pre-match entertainment, such as a large screen TVs, Playstation consoles and Table Football, as well as the option to enjoy refreshments from the Zone’s very own kiosk.
Visit Matchday Activity - Exeter City Community Trust (exetercct.org) for details of the VIP Birthday Party package in the Junior Grecian Zone.
Food Kiosk
One of the most important part of any match day! We have a wide range of hot and cold drinks and snacks available at the kiosk for away fans.
Hot Food:
Payments
You can finally pay by contactless payment at the kiosks at St James Park, either tap your card or mobile device on the reader to pay!
ECFC Museum Trust
The brim full Museum is open for FREE Stadium Tours on most match days, hospitality guests and on Wednesday afternoons. The purpose of the museum is to collect, preserve, share and celebrate the history and heritage of ECFC.
Our stadium-wide approach to history has produced a range of displays at every opportunity at St James Park. In the Stagecoach stand you will find the Hall of Fame displays and History of ECFC Timeline. The Road to Brazil in the entrance to the JG Zone (by the way the 1917 match ball is in the Museum and well worth a look), a list of every player behind Gate 3 and many other picture boards across the walls. You can ask our Ambassador Team at the entrances about the Church under the car park or other points of interest.
Trust Queries & Membership Applications Ticket Booth
There is now a dedicated Trust window at the Ticket Booth in the fan Zone. Pete Cordwell the Trust Minutes Secretary will be pleased to meet prospective new members who want to be a part of the Club or those who want to find out about all the work the Trust does and benefits of becoming a member.
Autism
To further the football club’s commitment to making matchdays inclusive to all, please remember Exeter City have some Autism packs available. Please ask at the Information Point.
Soccer Sight
Headsets are readily available for supporters to collect from reception ahead of kick-off. To book one in advance, please contact reception on 01392 411 243 or by emailing reception@ecfc.co.uk
AT YOUR SERVICE
Disabled Loos:
Can be found in the Centre Spot; Trust Suite, Heritage Suite, SAS, Big Bank, Junior Grecian Zone – key behind bars/kiosk.
Changing Places:
Can be found in the Stagecoach Adam Stansfield Stand.
Baby changing facilities
- Centre Spot (disabled toilet by Gents toilets);
- Trust Suite upstairs (disabled toilets within the Ladies foyer);
- Junior Grecians Zone (Disabled Toilet);
- Changing Places in the SAS.
Report an incident
If you hear something that you believe is unacceptable, then take action.
Report any incident to a steward as soon as you hear it. You can text anonymously: HELP ECFC 62277.
Feedback
We hope that you enjoy your day with us at St James Park! We would really appreciate any feedback you may have about the experience. Please either email: media@ecfc.co.uk, or message us on Twitter: @officialecfc