Exeter City are very proud of the level of supporter experience we provide at St James Park and we are looking to continue to provide these high standards as attendances grow.
Results from recent EFL Family Excellence Awards have been very positive, however, there is no doubt that as crowds grow, meeting the expectations of all supporters becomes more challenging.
With this in mind, we are planning to hold our first Supporter Experience Roundtable meeting of 2025 later this month. The Roundtable meetings will allow us to understand supporters’ own experiences and to explore ways we can improve our engagement with supporters and the matchday experience at SJP.
The Roundtable meeting will take place at SJP on January 22nd between 6:15pm and 8:30pm. Arrival from 5:45pm.
We are looking for supporters, to join current Roundtable participants, who represent a cross-section of demographics, from each of the stands, ticket types and various age groups etc. All supporters are encouraged to apply to join the group.
The Roundtable will be hosted by Clive Harrison, Supporters’ Trust Trustee and Director of Supporter Engagement. Also present will be Richard Knight, Supporters’ Trust Trustee and Supporter Liaison Officer and representative from the Club’s executive team.
The meeting’s agenda will include feedback results from our previous meeting, presentations from Club representatives and there will be an opportunity to discuss supporter led topics.
The January meeting will feature presentations by Nick Hawker, Club and Trust Chair, on the Trust Strategy and Michael Heath, Chief Marketing Officer, on the ongoing development of the new Club website and online shop.
Full details will be provided once applications close on January 17. Light refreshments will be provided.
If you would like to take part and contribute to the development of the Supporter Experience at SJP, then we would like to hear from you. Space is limited, please reply before November 19th.
You can apply to take part by clicking here.