Exeter City are very proud of the level of supporter experience we provide at St James Park and we are looking to continue to provide these high standards as attendances grow.
Results from recent EFL Family Excellence Awards have been very positive, however, there is no doubt that as crowds grow, meeting the expectations of all supporters becomes more challenging.
With this in mind, we are planning to hold a series of Supporter Experience Roundtable meetings starting later this month. The Roundtable meetings will allow us to understand supporters’ own experiences and to explore ways we can improve our engagement with supporters and the matchday experience at SJP.
The first of this seasons Roundtable meetings will take place at SJP on July 17th between 6:30pm and 8:30pm. We are looking for supporters, to join current Roundtable participants, who represent a cross-section of demographics, from each of the stands, ticket types and various age groups etc.
All supporters are encouraged to apply; however we would particularly like to hear from supporters who are from any of the following categories: aged 16-24, who are not season ticket holders, who are not yet Trust members, who regularly use hospitality, who attend less than 15 games per season or have supported Exeter City for less than ten years.
The Roundtable will be hosted by Clive Harrison, Supporters’ Trust Trustee and Director of Supporter Engagement. Also present will be Richard Knight, Supporters’ Trust Trustee and Supporter Liaison Officer and representative from the Club’s executive team.
The July meeting’s agenda will include presentations from Nick Hawker, Club and Trust Chairman, on the Supporters Annual Review and Michael Heath, Head of Digital and Marketing, on the Clubs new Website and App. Full details will be provided once applications close on July 10th.
Light refreshments will be provided.
If you would like to take part and contribute to the development of the Supporter Experience at SJP, then we would like to hear from you. You can apply to take part by clicking here.