Supporter Experience Roundtable on Monday, February 17

Supporter Experience Roundtable

Exeter City are very proud of the level of supporter experience we provide at St James Park and we are looking to continue to provide these high standards as attendances grow.

Results from recent EFL Family Excellence Awards have been very positive, however, there is no doubt that as crowds have grown, meeting the expectations of all supporters becomes more challenging.

With this in mind, we are holding a series of Supporter Experience Roundtable meetings throughout the 2024/25 season. The Roundtable meetings will allow us to understand supporters’ own experiences and to explore ways we can improve our engagement with supporters and the matchday experience at SJP. The meeting have proved very informative for both the Club and those who attend. 

February’s Roundtable meetings will take place at SJP on Monday, February 17 between 6:15pm and 9pm, arrival from 5:45pm. We are looking for supporters, to join current Roundtable participants, who represent a cross-section of demographics, from each of the stands, ticket types and various age groups etc. All supporters are encouraged to apply.

The Roundtable will be hosted by Clive Harrison, Supporters’ Trust Trustee and Director of Supporter Engagement. Also present will be Richard Knight, Supporters’ Trust Trustee and Supporter Liaison Officer and representative from the Club’s executive team. 

The February meeting’s agenda will include presentations from Nick Hawker, Club and Trust Chairman, on the “Supporters Annual Review” and also on the “Trust Strategy”. Marcus Flitcroft ECFC Technical Director, will present on how a “Transfer Window” works in reality. This is sure to provide some interesting insight for attendees. 

Full details will be provided once applications close on February 10. Light refreshments, sandwiches, tea and coffee, will be provided.

If you would like to take part and contribute to the development of the Supporter Experience at SJP, then we would like to hear from you. You can apply to take part by clicking here.