Fans' guide: League Two play-off final

Supporters' guide for Exeter City's match at Wembley Stadium on Sunday

Exeter City have received the following information for supporters travelling to the match at Wembley Stadium on Sunday, May 28.

ADDRESS
Wembley Stadium 
Wembley
London
HA9 0WS

KEY TIMES
Ticket office open: 11am
Hospitality doors open: 12pm
Stadium doors open: 1pm
Team warm-ups: 2.10pm to 2.40pm
Kick Off: 3:00pm
Match Finish: 4.45pm*
*subject to extra time and penalties

TICKETING
Exeter City Supporters will be based in the West end of the stadium with access via the following turnstiles and tickets will still be available from the ticket offices on the day of the game.

Level 1: H / J / M / N
Level 2: Club Wembley Main and West

Turnstiles will open for entry from 1pm

SAFETY AND SECURITY

It is strongly advised that supporters arrive at the stadium no later than one hour prior to kick-off to be inside for the start of the match and supporters are encouraged to not bring any bags with them.

Please note persistent standing is not permitted within the stadium bowl during the match. Wembley Stadium would kindly ask all supporters to abide by this rule and respond to the safety instructions from the stewarding team so that all guests can have an enjoyable experience.

MUSICAL INSTRUMENTS

Musical instruments can be permitted entry as long as they are approved by EFL and Wembley in advance of match day meeting guidelines.
Any supporters wishing to bring instruments to the match must first notify their club who in turn submit a request to the EFL.
All non-official instruments will be refused entry.
No musical instruments are permitted on level five of Wembley Stadium or hospitality boxes.

FOOD AND DRINK

Visitors are advised not to bring food and drink to the stadium as there will be sufficient provision inside for purchase 

ALCOHOL

No alcohol will be permitted entry if brought to the stadium.
Full concessions will be available inside the stadium including alcohol to be purchased with the following management plan in place:
No alcohol to be taken inside the bowl
Four drinks per person at time of service
All drinks will be decanted into plastic cups at service points
Challenge 25 will be in force

FAN ZONE



The Exeter City Fan Zone will be the events pad situated behind the children’s playground, near the red car park and will be open from 10am to 2pm 

PUBS
The following pubs have been allocated to Exeter City Supporters 
The Green Man
Blue Room
The Arch
Station 31 (speakeasy)
JJ Moons
Thirsty Eddie’s
Flannery’s
Fusilier
Masti
The Corner House (Mannions)
The Liquor Station
The Copper Jug
Moore Spice

Please note the following pubs that have been allocated to Blackpool supporters: 
The Torch, Crock of Gold, Watkin’s Folly, Blue Check Café, Crystal Club (Silverspoon), The Parish, First Class Sports Bar, The Wembley Tavern and Flyers Last Stand.

FLAGS AND BANNERS

Supporters may bring a flag or banner into the ground without permission from Wembley Stadium if:
- It is smaller than 250cm in size at the widest or longest point.
- It does not have an attached flag pole.
- In the case of an attached flag pole, it is made of wood or plastic only and is no longer than one metre in length and 1cm in diameter.
- There is no advertising or commercial message on the flag.
- It does not contain any abusive or defamatory message.

*Metal flag poles are not permitted inside the stadium, no matter what size or length the flag/pole is.

Supporters WILL NEED permission from Wembley Stadium if any of the following applies:
- The flag/banner is larger than 250cm in size at the widest or longest point.
- The supporter wishes to have a static flag/banner connected to seating.
- The supporter wishes to have a moving flag/banner over supporters’ heads, pre match.

Upon seeking permission, you must supply the following:

- Submit an official request via help.wembleystadium.com/support/home
- A photo showing the whole of the flag
- A photo showing any flag pole connected
- The actual size of the flag
- A valid, in date fire certificate, in English with the appropriate stamps of authority (this is preferable but not mandatory)

Wembley Stadium reserves the right to remove any flags if they are deemed to be causing an issue during the match.


TRAVEL

Wembley Stadium encourages all supporters to use public transport to attend this event

TRAIN AND TUBE 

London Underground
Wembley Park Tube – five-minute walk from stadium (Metropolitan Line direct to Baker Street / Jubilee Line direct to Baker Street and Bond Street)
Wembley Central Tube – 15-minute walk from stadium (Bakerloo Line direct to Marylebone, Baker Street and Oxford Circus)

London Overground

Wembley Stadium Station – 5 min walk from stadium (Chiltern Railways direct to London Marylebone)

Rail Opportunities

There are rail services from Exeter St David’s rail station to London Waterloo or London Paddington rail stations which arrive prior to kick off. The last service from London Paddington to Exeter St David’s departs London at 23:50.

Passengers arriving at London Euston Station can use the London Overground services to Wembley Central Station. Alternatively, they can use Euston Square Station to access the London Underground Metropolitan Line to Wembley Park Station.

Passengers arriving at London Waterloo Station can use the London Underground Jubilee Line to Wembley Park Station.

Passengers arriving at London Paddington Station can use the London Underground Bakerloo Line to Wembley Central Station.

COACH

National Express is the Official Coach Supplier for Wembley Stadium and provides dedicated links for visitors to the stadium. Book your coach tickets for match day from over 55 locations across the UK by visiting National Express or by calling 08717818181.

CAR

For supporters wishing to drive please note there will be very limited spaces available at the stadium. Therefore we would strongly advise the use of public transport. If parking is required please book well in advance at www.wembleyofficialparking.com to guarantee a space.

Blue badge parking is available to purchase via Wembley Official Parking.

Please note that local road closures will be in place around the stadium on match day approximately four hours prior to kick off so plan travel accordingly.

BUS

Local buses to the stadium include 18, 83, 92 and 224.

Please note that London buses no longer accept cash, therefore any supporters travelling by bus will need to pay for the fare using an Oyster card or contactless payment card. A single adult fare is £1.45.

For More information on these services, please visit:

• www.tfl.gov.uk
• www.nationalrail.co.uk

GUEST SERVICES

Connectors - Connectors are the dedicated team to ensure all guest to Wembley Stadium have a positive and memorable experience. They will be conveniently located throughout the venue and at Wembley Park station wearing bright yellow. This team are in place to provide support and knowledge to enhance the experience of all guests and ensure they can locate their seat, gate or transport hub. If you seek advice or assistance on event day, please locate a Connector.

ACCESSIBLE SHUTTLE

There will be an accessible shuttle operating between Wembley Park Tube Station and Wembley Stadium that can be utilised by any high needs guests. Wheelchair users, families with young children or anyone with difficulty walking long distances are encouraged to utilise this service.

The shuttle will be in operation between 11am until 6:30pm

YOUNG PERSONS WRISTBANDS

As a safeguarding service, Wembley Stadium provides ‘Young Visitor Wristbands’ to assist in the event of a lost child. To collect a young visitor wristband please visit your nearest information point.

RE-ENTRY

Should spectators leave the stadium, they WILL NOT be allowed to re-enter, unless under exceptional circumstances such as medical grounds. Please seek the support of a safety steward if this situation arises.